ShoppingTerms
Authorized Vaporizer Dealer is committed to safeguarding your privacy and we strive to make our Website as safe and secure as possible.
Information you provide us is used to process your order. We do not sell, trade, or rent any information that is gathered by this site. All information is kept confidential. Other than for payment processing, we do not give any of your personal information to third parties. This means that you have the greatest possible privacy with Authorized Vaporizer Dealer versus any other online Vaporizer retailer.
Payment Processing Methods
We use the Authorize.net payment gateway, we use Paypal, and we accept all major credit cards (Discover, American Express, Visa, and MasterCard). These are some of the most secure and widely used payment methods available. Further, we always make the greatest possible effort to offer the most secure electronic payment transaction options. If you prefer to pay by credit card over the phone, or if you want to pay by money order or check, you should make your order by phone. Call 1-800-659-8731 to order by phone.
Return Policy and Guarantees
Authorized Vaporizer Dealer has the best return policy in the business!
We specialize in Storz and Bickel products. Our products are therefore the highest quality available. We accept back any Volcano item that is undamaged, clean, and returned in the original packaging for 60 days. All other products have a minimum 30 day money back guarantee All products must be returned in their original packaging. We will provide a full 100% refund (not including shipping charges). Try a Vaporizer risk-free. No restocking fees. Return merchandise to 212 International Blvd Oakland CA 94606.
Warranty and Guarantees
All of our products have the manufacturer's warranty as well as our own guarantees. You can send returns to us at 212 International Blvd Oakland CA 94606. We offer a 30-60 day money back guarantee on new merchandise.
If any problem with your vaporizer ocurs within the warranty period you can send it back to us or to the manufacturer for warranty service. Damage is not covered by warranties or guarantees. Our guarantees and the manufacturer's warranties cover defects wherein the product malfunctions or stops working. The warranty varries from 3 months to 3 years or more. Many parts have lifetime warranties. When you send anything to us for repair it must be packed well. Further damage can occur in shipping. You are responsible for getting the product to us. We recommend that you use original packaging for shipping units to us.
Call 800-659-8731 to assure the best possible handling for repairs or service. In some cases, you may want to send merchandise directly to the manufacturer, and we can provide more information if you call us before sening repair merchandise. If the problem is caused by dropping or breaking something in the unit, the damage can often be repaired. However, the warranty does not cover any repairs for damage caused to the unit.
Shipping Policies
Free shipping! USA only. Hawaii, Alaska and some US Territories OK. Outside USA email info@authorizedvaporizerdealer.com. Free shipping applies to retail orders only. Shipping charges may apply to any trade orders.
Minimum Order
There is no minimum. We will ship orders of any size.
Notification
If you decide to use a Vaporizer, you do so at your own risk. Vaporizers are not intended to cure, prevent, or diagnose any disease.
Volcano is a trademark of Storz & Bickel GmbH & Co
By entering this site you agree that:
- you are at least 18 years of age,
- and use of these devices is entirely at the risk and discretion of the user.
Please exit this site if you do not accept these terms and conditions. This website and all materials contained herein (c) Copyright 2008-2010. All Rights Reserved.